Due to the nature of our products (perfume oils), we do not accept returns once the product is opened or used.
Returns accepted only if:
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Product received is damaged or defective
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Wrong item delivered
Conditions:
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Return request must be raised within 48 hours of delivery
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Product must be unused and in original packaging
To request a return, email info@mokshaura.com with your order number and photos of the issue.
Refunds:
Approved returns are refunded within 5–7 working days via original payment method.